Last updated: 2025
We want you to be confident partnering with Lead Generators LLC. This policy explains how refunds work for our lead-generation and marketing services.
Onboarding, funnel-build, and monthly management fees cover work our team performs (strategy, build, campaign management, optimization, and reporting). Once that work has begun for a given period, the corresponding fees are generally non-refundable.
Advertising spend is paid directly to third-party platforms (e.g., Google, Meta) and is subject to those platforms' own policies. We do not control and cannot refund ad spend once it has been used.
Plans are month-to-month after any initial ramp period. You may cancel future billing by giving written notice before your next billing date. Cancellation stops future charges; it does not retroactively refund work already performed.
If you believe we have failed to deliver services as agreed, contact us within 7 days so we can make it right — whether by additional work, a service credit, or, at our discretion, a partial refund of the affected management fee.
To discuss a refund or credit, email support@hireleadgenerators.com or call (425) 818-2370 with your account details and a description of the issue.
Lead Generators LLC, 9980 S 300 West, Suite 200, Sandy, UT 84070.